Privacy Policy

DARA Privacy Policy

DARA ("DARA," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, mobile application, and related services.

By using DARA, you agree to the practices described in this Policy.

1. Information We Collect

We collect only the information necessary to provide recovery coaching services.

1.1 Information You Provide

Full name
Email address
Phone number (if provided)
Account login credentials
Evaluation and intake responses
Mood tracking logs
Messages between you and your coach
Session booking information
Payment details (processed securely via Stripe)

Because DARA is a recovery coaching platform, some of the information you provide or generate through your use of the app constitutes health-related data. This includes:

Substance use history and recovery-related intake responses
Mood tracking logs and mental wellness check-ins
Session content and notes shared between you and your coach
Progress and milestone information related to your recovery journey

This data is collected solely to provide and improve your recovery coaching experience. It is never sold, rented, or used for advertising purposes.

1.3 Information Collected Automatically

Device and browser information
IP address
Usage data (how you interact with the platform)

1.4 Session Recordings

Voice or video sessions may be recorded for safety and quality monitoring purposes. You will be informed before any session is recorded. Recordings are automatically deleted within 60–90 days unless retention is required for legal or safety reasons.

2. How We Use Your Information

We use your information to:

Provide recovery coaching services
Match you with appropriate coaches
Deliver AI-driven insights (Premium users)
Process payments
Improve platform performance and user experience
Respond to support requests
Comply with applicable legal obligations

We do not sell your personal data.

We share information only when necessary and with parties who are obligated to protect it.

With Your Assigned Coach

Your evaluation results, mood logs, health-related data, and relevant activity information are shared with your assigned coach to support your recovery journey.

With Service Providers

We work with trusted third-party providers to operate the platform, including:

Stripe (payment processing)
Hosting and cloud infrastructure providers

All service providers are contractually required to protect your information and may not use it for any purpose beyond the services they provide to us.

For Legal or Safety Reasons

We may disclose information if required by law, court order, or to protect the safety of users or the public.

4. Data Storage and Security

We use encryption, secure servers, and industry-standard best practices to protect your information. Health-related data is handled with the highest level of care and stored with additional security controls.

While we take strong measures to protect your data, no system is completely secure. By using DARA, you acknowledge this inherent risk.

5. Data Retention

We retain personal data only as long as necessary to provide our services and comply with legal obligations.

Account data: Retained while your account is active
Health-related data: Retained only as long as needed to support your active coaching relationship
Session recordings: Deleted within 60–90 days
Payment data: Processed securely via Stripe; we do not store full card details

You may request deletion of your account and associated data at any time by contacting us at support@dararecovery.com

6. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Export your data in a portable format
Withdraw consent where applicable

To exercise any of these rights, contact us at: support@dararecovery.com

Last updated: 03/04/2026